At Pro Internet Solutions Limited (PIS), we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our services via www.pis.ng, our APIs, and related platforms.
1. Who We Are
Pro Internet Solutions Limited is a Nigerian technology company focused on providing payment solutions, virtual bank accounts, bill payments, and business automation tools.
Our address is:
9, Alhaji Fatai Sokunbi Street, Lukosi, Abeokuta, Ogun State, Nigeria
Email: [email protected]
2. What Information We Collect
We collect both personal and non-personal information, including:
a. Personal Information:
- Full name
- Email address
- Phone number
- Business details
- Bank account and payment details
- Identification documents (e.g., BVN, NIN, CAC documents)
b. Technical Information:
- IP address
- Browser type
- Device information
- Location data
- Cookies and usage data
3. How We Use Your Information
We use your information to:
- Create and manage your account
- Process payments and transactions
- Provide customer support
- Detect and prevent fraud
- Comply with legal and regulatory obligations
- Improve our products and user experience
- Send important service notifications
4. How We Share Your Information
We do not sell your personal data. However, we may share your information with:
- Authorized partners and vendors who help us deliver our services
- Financial institutions and payment processors for transaction fulfillment
- Regulatory or law enforcement bodies, when legally required
- Developers and API integrators when you authorize access via tokens
All third-party service providers are required to handle your data securely and only for authorized purposes.
5. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your information
- Withdraw consent at any time
- Object to processing for marketing purposes
- File a complaint with a data protection authority (e.g., NITDA in Nigeria)
To exercise any of these rights, please contact us at [email protected].
6. Data Security
We implement industry-standard security measures including encryption, secure APIs, multi-factor authentication, and access controls to keep your data safe.
However, no system is 100% secure. We encourage you to use strong passwords and secure your account details.
7. Cookies
We use cookies to:
- Keep you logged in
- Analyze website usage
- Enhance performance and personalization
You can control or disable cookies through your browser settings.
8. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
9. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy occasionally. If we make significant changes, we’ll notify you via email or on our website.
11. Contact Us
If you have any questions about this policy or how we handle your data, please reach out to:
Pro Internet Solutions Limited
📍 9, Alhaji Fatai Sokunbi Street, Lukosi, Abeokuta, Ogun State
📧 Email: [email protected]
📞 Phone: +234 805 307 6750